1.  Do you provide medical services?

We recommend that residents rely on their own personal physicians for any medical needs.  We do have a Resident Care Director who will act as a liaison with the medical community and advocate for our residents for the medical services they require.  If accepting new patients, Orchard Hill can provide the contact information to a physician who will make house calls.

Up to 6 hours per week of personal care is provided and included in the monthly fee, and, if desired, additional personal care can be provided for an additional charge.

3. Are there personnel on duty overnight?

We have personal care attendants on duty overnight, 24 hours per day.

4.  What happens if I am ill?

Our staff is on duty 24 hours a day.  If you require additional services, we will be happy to assist you through our own staff or a local home health agency.

5.  Do you have laundry services?

There are laundry rooms on both floors for the convenience of the residents.  No coins are needed.  If you wish, we will wash, dry and fold your personal laundry for a charge per load.  Flat linen service of your sheets and pillowcases is already included in the monthly fee. Dry cleaning pick-up and delivery is available as well. 

6.  What about housekeeping services?

Included as a standard service, at no additional cost, we provide weekly vacuuming, dusting and cleaning of bathroom and kitchen, plus a change of the bed linens.